UPON ARRIVAL
Guests are required to check in at the reception desk with a valid ID document.

VEGETATION
The vegetation within the facility is considered a natural heritage: therefore, guests are kindly requested not to damage it in any way by hanging objects of any kind, hammocks, tying clotheslines, or anything else; otherwise, authorized staff will immediately remove the objects and verify any damages, which will be charged to the responsible parties as compensation.

SILENCE
Guests are kindly requested to respect silence during the established hours – from 1:00 PM to 4:00 PM and from 11:00 PM to 8:00 AM – essential for a peaceful coexistence. This rule applies in both the village and camping areas.

FIRE
Due to the large amount of vegetation in and around the facility, lighting fires or barbecues, and throwing cigarettes or matches on the ground is strictly prohibited, except in designated containers ensuring they are fully extinguished: this reduces fire risk and helps staff keep all holiday areas clean and orderly. In case of fire, guests should promptly notify management or staff if nearby.

VEHICLE CIRCULATION: CARS, MOTORCYCLES, AND BICYCLES
Vehicles moving within parking areas, including cars and motorcycles, must proceed at walking speed. Cycling is prohibited within service areas such as the pool, restaurant, bar, and commercial zone; authorized cycling areas include parking and camping zones. Cycling through the village is strictly forbidden. Guests are asked to use the designated paths alongside the village to access the camping area.
Cars and motorcycles must park in designated parking areas displaying the permit issued by reception; absence of this permit will render the vehicle unauthorized and subject to a daily fee of €10.00.
Cars are not allowed to park in the camping area; violation will incur a €50.00 penalty.
During mid and high season (June to mid-September), campers may not move from their assigned spot unless agreed with management.
The magnetic card assigned upon arrival must be kept safe: loss or damage entails a €10.00 replacement fee.
Baggage loading/unloading is done with carts provided by Camping Village Rocchette; guests are kindly requested to return carts after use.

WASTE
Waste containers are located in a single ecological area indicated on the camping map.
There are small containers for paper, plastic, cans, etc., throughout the village.
Guests are kindly requested not to throw waste outside containers.

PETS
Dog owners must keep dogs on a leash and always clean up after them. Pets are not allowed in the pool area but may access the restaurant by reservation.
Dogs must never be left unattended.
Pets are allowed only in the camping area (camper, caravan, tent) and in Lodge Tent and Mini Lodge Tent; they are not allowed in bungalows.
Large dogs must wear a muzzle both in common areas and on the beach.

SWIMMING POOL
Swimming outside the designated hours is prohibited. Please consult the pool rules posted at the pool.
Pool sun loungers are chargeable (€2.00 each).
Children must always wear swimsuits.

PLAYGROUND
Area dedicated to children (up to 12 years). Adult supervision is mandatory.

ELECTRICITY FOR CAMPERS
Electrical connection is allowed only with a CEE rubber cable, laid on the ground without joints, and maximum length 25 meters.
Power supply is 220V and 6A.
High consumption appliances are prohibited.
Only sockets in service blocks may be used.

WATER
Guests are kindly requested to use water responsibly to avoid waste.

DAY GUESTS
Day guests are allowed at management’s discretion during reception hours upon payment of the daily fee.
They are not allowed inside accommodations if maximum occupancy has been reached.

LIABILITY
Management is not responsible for valuables or money left unattended by guests.

BUNGALOW / LODGE TENT / MINI LODGE TENT
Check-in: from 4:00 PM to 7:00 PM. Early arrivals may use services while waiting for accommodation.
Deposit: €150.00 cash or credit card number.
Kitchenette cleaning is the guest’s responsibility. Otherwise, a €50.00 fee applies.
Report any damages or shortages within 24 hours.
Full balance due upon arrival.
Smoking and moving furniture or TVs inside accommodations are prohibited.

RESERVATIONS
Reservations are personal, non-transferable, and constitute a contract between the parties.

CANCELLATION POLICY
Flexible/Standard Rate:

• No-Show: 100% penalty

• Cancellation within 7 days of arrival: 100% penalty

• Cancellation more than 8 days before arrival: no penalty

• No reduction for late arrival or early departure.

• Other rates have different policies: please read carefully before booking.

• Cancellation requests must be sent by email. Refunds will be processed starting November 30 of the current year.
  In case of late arrival, the pitch/accommodation will be held until 1:00 PM the following day, after which it will be considered forfeited unless otherwise communicated.

GENERAL NOTES
Minors are allowed only if accompanied by adults for the entire stay.
Reservations are binding: early departure still requires full payment.
For long stays, please check attendance by the end of the month.
Minimum booking period: one week (June-September), unless otherwise confirmed in writing.
Balance due on arrival by card (no Diners), debit card, or cash (< €5,000).
Bank checks are not accepted.
At the start/end of the season, some services may be reduced or inactive.

CLUB CARD
Mandatory:

• €6.00 per day (camping, up to 4 people, Bungalows A/B/Mini)

• €7.00 per day (up to 5/6 people, Bungalows C/D/Lodge Tent)
  Includes: sports activities, fitness, Turkish bath, entertainment, beach shuttle (June-September).